Restoring Lost Network Files

Retrieval of Files Stored on a Network Drive That were Accidentally Deleted or Overwritten

Have you accidentally deleted a file that represents months of hard work? If it's on the C drive, there's always the Recycle Bin, but on network drives (U:\ and V:\), there is a different (and in some ways, better) method. The server that holds our network data makes snapshots of what your folders looked like at various times, and stores them for a while.

Right-click (context) on the folder that once contained the objects you need to get back, and select [Properties]. In there, there's a tab labelled [Previous Versions]. Just open the timed set you want, and copy the files back to where they were.

properties menu

 

Click on "View", and copy your files or folders to the same or a new location.

properties menu

 

If the files you want were deleted 4 days to 2 months ago, you can ask to have them restored via the CCS Restore Request page. The same web site can be used to restore deleted e-mails.

Due to space restrictions, CCS is unable to save backups older than 2 months. If you have requirements to back up data with a retention of more than 2 months, you will have to make periodic copies to CD, DVD, or external USB drive.